Apache HTTP Server Version 2.2
Apache HTTP Server Version 2.2
This document is not a traditional FAQ, but rather a quick guide showing you what to do when you run into problems with the Apache HTTP Server.
A more traditional but quite outdated document is the Apache 1.3 FAQ.
If you are having trouble with your Apache server software, you should take the following steps:
Apache tries to be helpful when it encounters a problem. In many
cases, it will provide some details by writing one or more messages to the
server error log. Sometimes this is enough for you to diagnose and fix
the problem yourself (such as file permissions or the like). The default
location of the error log is
/usr/local/apache2/logs/error_log, but see the ErrorLog directive in your config files for the
location on your server.
If you end up in any of the support forums this is quite likely to be the first place they will ask you retrieve information from. Please ensure you know where to find your errorlog. If you are unsure, the wiki page here can give you some ideas where to look.
Apache has an active community of users who are willing to share their knowledge. Participating in this community is usually the best and fastest way to get answers to your questions and problems.
#apache on Freenode IRC is also available for user support issues.
If you've gone through those steps above that are appropriate and have obtained no relief, then please do let the httpd developers know about the problem by logging a bug report.
If your problem involves the server crashing and generating a core dump, please include a backtrace (if possible).
With millions of users and fewer than sixty volunteer developers, we cannot provide personal support for Apache. For free support, we suggest participating in a user forum (see above).
Professional, commercial support for Apache is available from a number of companies.
